The odds are in your favour. Based on data from the Bank of England and the Council of Mortgage Lenders, we know that 8 out of 10 mortgages have been sold on by UK lenders. To determine if yours was one of them, we must carry out a Data Subject Access Request, asking for specific information relating to your mortgage account.

Everyone is entitled, under the Data Protection Act 1998, to request all the information a financial institution holds on them.

Once we have received your documentation we carry out a Legal Review and will issue you with one of the following Legal Opinions:

Positive: A positive Legal Opinion means we have found concrete evidence that your mortgage has been sold.

Probable: A probable Legal Opinion means we have received insufficient documentation from your lender to be able to determine whether your mortgage has been sold. As we hold on file almost all of the Prospectuses and Mortgage Sale agreements from the UK lenders, we are confident to recommend you proceed with to submit a Mortgage Securitisation Claim, on the basis that your lender is withholding information.

Negative: A negative Legal Opinion means we have found concrete evidence to suggest that your mortgage has not been sold.

If you receive a Negative Opinion, we are prepared to refund you the upfront fee you have paid, less the £56.40 cost of disbursements, which it would of cost you to carry out the Data Subject Access Request yourself.

Example 1 – if you paid an upfront fee of £260 for the Validation Process and get a negative legal opinion you will be entitled to a refund of £203.60* (£260 minus £56.40).

Example 2 – if you use a Promotional Discount Code and paid an upfront fee of £250 for the Validation Process and get a negative legal opinion you will be entitled to a refund of £193.60* (£250 minus £56.40).

As a condition for the refund being available the No Win–No Fee Agreement (CFA) must be signed at the start of the Validation Process by each client who chooses to have the option of the Money Back Guarantee Refund*. The No Win No Fee Agreement can be witnessed by anyone except an immediate family member.

If you would like to take up this offer then please ensure that you sign all three copies of the No Win-No Fee Agreement (CFA) and send two signed copies back to Legal Quest, together with the signed Agent Authority Letter and a copy of each borrower’s photo ID and the latest mortgage statement, using one of the Legal Quest self-addressed pre-paid envelopes included in the Welcome Pack.

If you do not wish to take up this offer then do not send the CFA’s back with the rest of the requested documents and keep them safe for future use. If you decide to proceed with a Mortgage Securitisation Claim following receipt of your legal opinion you may sign all 3 copies of the No Win-No Fee Agreement (CFA) and send two signed copies back to Legal Quest in the second self-addressed pre-paid envelope included in the welcome pack.

You should be aware that the No Win-No Fee Agreement (CFA) will only be valid if a Positive or Probable Legal Opinion is received from Legal Quest Limited, which will render this Money Back Guarantee Refund void. Each client, who receives a Positive or Probable Legal Opinion, will be automatically added as a Claimant by Legal Quest to their respective Class Action, against the named lender. Under the terms and conditions of the CFA, all matters are at no further cost whatsoever to a client, until a client’s claim is settled, or an award in their favour is made by a Court or Tribunal.

*Important Note: ANY refund will ONLY be paid by Legal Quest, upon you receiving a Negative Legal Opinion from Legal Quest Limited and a Refund Request Form, which will be attached to the Negative Opinion, is completed and sent via email to Legal Quest, within 28 days of receipt of the Negative Legal Opinion, for them to process the refund.

All the documents (other than your own ID copy and mortgage statement copy), including 3 copies of the No Win-No Fee Agreement (CFA) for you to sign/keep, are included in your Welcome Pack for you to use.